Please allow 3-5 business days for your orders to be shipped.


Once the order is placed, the shipping address cannot be changed.


 Isla & Kai is not responsible for packages delivered in the wrong address.


Orders from outside U.S. can take up to 10 business days with possible added time for countries involving customs and toll.


We cannot accept any return items after 7 days upon delivery.

The items needs to be shipped back after 14 days of delivery.

If you feel you have received a faulty product please don't hesitate to e-mail us at, and upon reviewing we will offer an exchange for the same item.

*Buyers are responsible for return shipping costs.