SHIPPING POLICY
Please allow 3-5 business days for your orders to be shipped.
----
Once the order is placed, the shipping address cannot be changed.
----
Isla & Kai is not responsible for packages delivered in the wrong address.
----
Orders from outside U.S. can take up to 10 business days with possible added time for countries involving customs and toll.
RETURN & EXCHANGE POLICY
We cannot accept any return items after 7 days upon delivery.
The items needs to be shipped back after 14 days of delivery.
If you feel you have received a faulty product please don't hesitate to e-mail us at , and upon reviewing we will offer an exchange for the same item.
*Buyers are responsible for return shipping costs.