SHIPPING POLICY

Please allow 3-5 business days for your orders to be shipped.

----

Once the order is placed, the shipping address cannot be changed.

----

 Isla & Kai is not responsible for packages delivered in the wrong address.

----

Orders from outside U.S. can take up to 10 business days with possible added time for countries involving customs and toll.

RETURN & EXCHANGE POLICY

We cannot accept any return items after 7 days upon delivery.

The items needs to be shipped back after 14 days of delivery.

If you feel you have received a faulty product please don't hesitate to e-mail us at islaandkai@gmail.com, and upon reviewing we will offer an exchange for the same item.

*Buyers are responsible for return shipping costs.

 

 

Copyright © 2020 Isla and Kai. All rights reserved